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How Brand New VA’s Can Choose The Best Target Market When Promoting Their Virtual Assistant Business

by Michelle Dale on

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I recently had an excellent question posted on my Facebook fan page, “How would you pick the best target market to promote your brand to?” There are actually many possible combinations of answers to this and really it rests on what you offer as a virtual assistant service and what you’re looking to achieve from your business.

This is what I d0… It totally works for me, and I know it’s worked for many of the VA’s I have coached. It’s a way to get started and earn while you learn.

The Trick To Finding Your Target Market

Begin targeting individuals who are already looking to work with VA’s, it is a much faster and easier way to secure clients, when they have already made the decision to work with a virtual service provider with your skill set. You can do this through networking and social media, something as simple as Twitter, and I reveal my method in The VA Passport on how I find those individuals. Don’t be concerned what market they are in for now, it could be any market, but do make sure you trust your instincts and they fit into some sort of client profile, don’t try and convert everyone who is looking for a VA, only the people who fit. Through putting your efforts into this, you will begin to work with clients much quicker than immediately going down the target market route – so it’s a target and a focus, but not a market. Then once you have worked with a few clients, and gained some personal experience, you will know who the best  target market is for you, and can take things from there.

Targeting Individuals Before Markets

From more of a generic point of view, I would first get together a client profile, which is a series of criteria which all my clients have to reach, this is a great start for finding out who your potential target market ‘could’ be, for example, if you particularly want to work with solopreneurs as a one-on-one partnership, then you need to be looking for a market of people who could generally be in solo professional industries, these can be consultants, coaches, accountants, lawyers, basically anyone who is in a position to set up a profitable solo practice on their own.

This is just one example, and you may have several criteria that you would like in your client, for example, location, language, trade. But the absolute most important tool when you are seeking out your target market is your instinct… And you have to be true to it.

I am in this industry because of the lifestyle it allows me to have, and my business and the success of it rests very much on how happy I am, how content I feel and that has a lot to do with the type of person I work with. So, if you are just starting out as a virtual assistant, don’t get too bogged down in the details and psychology of marketing, use the method above to get started. If you get a target market wrong from the start, it could mean a big wasted effort going after the wrong type of client – plus you won’t be doing any business. Of course if you are only offering transcription services, then it would be an excellent idea to list every possible business which requires a large amount of transcription, for example the medical profession, then market your business to those that are almost guaranteed to need that skill, but really that’s only if you specialise in something like an individual skill set. For a wider range of services you can aim at a much wider market, but always keep in mind that it’s the individuals that count, and for many virtual assistants, we don’t necessarily need a large amount of clients, but we do at least need a small amount of the right kind of clients, and you will have to take your time to get to know people, just initially by marketing in a general sense, by working with a few clients, you will gain personal experience in relation to the type of people you really want to work with, and then you will discover from that, the market you need to be aiming at more, and the market you want to avoid.

Always keep in mind though, that a target market is not individuals, and it’s the individuals that you need to pay close attention to, relationship building and connections. This is what will help you stand out from the rest of the crowd, the folk with their target market strategies and old-school business plans tend to be in the mindset that this industry is just like any other business or industry, well I have worked many jobs, in many different industries, and I can say, without a doubt, the VA industry is totally unique. It’s an online industry, pulled into the realms of Internet marketing in the one direction, but it needs offline values, real human interaction and outstanding customer support to be able to succeed, and this combination is what we need to focus on.

The bottom line is to spend less time analysing and start taking action, getting yourself out there, and seeing, from experience and personal interaction where you should be putting your energy into your target market ongoing. The people who you perceive to be the right kind of market for your business may not be the right kind of market for you, and if you are becoming a virtual assistant because of a lifestyle choice, then you must put what’s best for you first, before what’s best for the business.

Erin Blaskie successful virtual assistant, entrepreneur and owner of BSETC has also busted the target market myth, and she explains further in a FREE teleclass and presentation, you can download “The 5 Mistakes Most New VA’s Make” at http://erinblaskie.prfessor.com/course/299/register

The Audio and PowerPoint uncovers:

  • The mistake around skill building
  • The mistake on niche marketing and choosing that elusive target market
  • The costly mistake VAs make around certification
  • The mistakes made around spending money on tools and web-related items
  • The mistake around poor planning
  • And more!

What methods do you use to pick your target market? Comments below :)

 

Everyone who leaves a comment which is approved, will receive a FREE copy of my eBook "REALISTIC - Down To Earth Online Marketing", I will send you a copy via email, so if this is your first comment, be sure to use your email address, thanks!
Here's To Your Virtual Assistant Business Success!
  • Tracy

    Hi Michelle, excellent info and honestly as always ;-)
    I tend to agree that there is a tendency to get too bogged down with the marketing and target audience rather than just spreading your wings and getting out there and working it out from experience. Just about to launch Coffee Not Included and really excited at the prospect of connecting with lots of people from many different backgrounds.

    • http://virtualassistant-live.com/ Michelle, Virtual Miss Friday

      Hi Tracy, Thank you! I think given the number of enquiries you have had pre-launch, your launch will go very well :)

      Honestly, my clients are from many different backgrounds and walks of life, it’s what keeps things interesting. Amazingly one of my biggest clients is in India, and Indian, I think that most people would dismiss that as a good market to find profitable clients because of the economic climate over there, so it never ceases to amaze me when I get a client who would never normally be under my radar or target market. – Go figure…

      Thanks so much for the comment Tracy, Good luck with the launch!

  • http://virtualassistant-live.com/ Michelle, Virtual Miss Friday

    Hey guys, just a quick note about this article, I only ever blog from personal experience, this is aimed at VA’s who are new, and because of this they may have a very real life pressure of needing to find clients to begin generating an income. Some business is better than no business, when you need to eat and have children, and once you have enough money to put food on the table, and a roof over your head, I fully support target marketing, until such time, the most important thing is funding life, then maintaining business. I have always put my family first, and when I started out, I was the one responsible for them. Also the only way you are going to have the exact knowledge of which target market is right for you is from personal experience, without it, you won’t know 1st hand what is best for you, and I value experience in business above all else. I didn’t have a crystal ball, and I didn’t know which market was best for me, because I had come out of working in a bank for the last several years. I had to discover it from actually doing business. Because of this I very quickly discovered who my market was, and who it wasn’t, it didn’t take long.

    If you have the luxury of not relying on the imminent money from your business to survive, then you can take all the time in the world to ponder your market by all means. But, the more you ponder, the less you are getting yourself out there.

  • Jason Turner

    Hi Michelle,

    I’ve been reading your posts for quite some time – I visit your blog regularly, and I’ve even seen most of your video’s too. Really great work. It’s more than inspiring to see someone out there who’s actually “Real” – providing sound advice which originates from actual, personal experience. Seems like a simple thing, but honestly, it’s not common these days.

    This is the first time I’m commenting, as with most people reading I’ve kept to the background, but after reading this post I can’t help but say, that I know from my own personal experience in the internet service industry that you’re spot on!

    Thank you very much for sharing!

    All The Best,

    Jason Turner

    • http://virtualassistant-live.com/ Michelle, Virtual Miss Friday

      Thanks so much for the comment Jason. Very much appreciated, and I am also really chuffed to hear you had a similar success! Keep rockin’ your Internet business :-)

      Cheers,
      Michelle

  • c_brown41

    Thank you so much for the information I have read on just the FIRST page of your website!! It was very informative, I have stressed myself completely out trying to figure out what my “target” is, which has also made me put things on hold.  I have SO MANY questions for fellow VA’s and can’t seem to get a answer, they either want you to purchase somethign that will supposedly give you the answers and sometimes that’s not always feasible. I look forward to your copy of  Realistic!

    • http://virtualassistant-live.com/ Michelle, Virtual Miss Friday

      Hiya, thanks so much for the comment. You are not the only VA who stresses over this, don’t worry. It is good to have a target market but it’s also good to learn what that is through doing business, and then you’ll soon find out what floats your boat. If you are putting your biz on hold because of this, seriously don’t, get out there and start strutting your stuff.

      Realistic will be on it’s way to you tomorrow, along with another gift, because I think you will benefit from it in a major way, and also because you just made my day :) I will be very happy to answer any questions you have, see the email for details.

      I hope this helps, and if there is anything you would like me to blog about for you, please don’t hesitate to ask – thanks!

      Michelle

  • Annemheaden

    Hi Michelle
    I’ve just come across your blog and it’s a wealth of information, so thank you.  I have been going round in circles and stressed myself about who, what should be my target market, it is actually stopping me from getting on with getting my VA business off the ground.  I have become stuck in a rut already.  Your post was a refreshing insight and I will now start to get myself out there and not stress about my target market. Thank you

    • http://virtualassistant-live.com/ Michelle, Virtual Miss Friday

      Hi Anne, target markets are an interesting thing, they are very useful, but they are not worth putting your business on hold over, at all. Business is not how it used to be, including virtual business, moving with the times, and using more advanced methods of client generation can reduce the need for a target market in the early days, when you are just getting started. Just set yourself up correctly, and go for it! I am really pleased you found this post refreshing and the blog informative. Thanks again for the comment, much appreciated.

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